Shipping policy

Shipping policy

Thank you for shopping with us! Please review our shipping policy below for details on destinations, processing times, delivery durations, and shipping fees.

1. Shipping Destinations

We currently ship to:

  • The Contiguous United States (48 mainland states)
  • Alaska and Hawaii

2. Shipping Details by Region

Contiguous United States (48 Mainland States)

  • Processing Time: 48 hours
  • Delivery Time: 3–5 business days
  • Shipping Fee:
    • Free shipping on orders over $50
    • $9.99 shipping fee for orders under $50

Alaska and Hawaii

  • Processing Time: 1-2 business days
  • Delivery Time: 6–12 business days
  • Shipping Fee:
    • Free shipping on orders over $50
    • A shipping fee will apply for orders under $50 (calculated at checkout)

3. Shipping Methods

We partner with trusted carriers to ensure safe and timely delivery. These include, but are not limited to:
USPS, FedEx, UPS, Amazon Logistics, and Yanwen.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking link so you can monitor your shipment status.

If you have any questions about your order or shipping options, please feel free to contact us at acadamedical@163.com.